Privacy Policy

PacLand, Inc. dba Pacific Poolscapes ("we," "us," or "our") operates the website pacificpoolscapes.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully. By using our website, you agree to the practices described herein.

1. Information We Collect

We may collect personal information that you voluntarily provide when you interact with our website, including through our contact form. This information may include:

• Full name
• Phone number
• Email address
• Zip code
• Street address
• Project type or description
• Messages or additional details you choose to share

We may also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is collected through standard website analytics technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and contact form submissions
• To provide estimates, consultations, and information about our services
• To communicate with you about your project via phone, email, or text message
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our rights

3. Text Messaging Consent

Our contact form includes an optional consent checkbox for receiving text messages. By checking this box and submitting the form, you consent to receive text messages from Pacific Poolscapes at the phone number you provided. Messages may include responses to your inquiry, project updates, appointment reminders, and other communications related to our services.

Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan.

To opt out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message and will no longer receive text messages from Pacific Poolscapes unless you re-consent.

For help: Reply HELP to any text message for assistance, or contact us at hello@pacificpoolscapes.com or (949) 239-0540.

We do not sell, rent, or share your phone number or text messaging consent information with third parties for their marketing purposes. Your consent to receive text messages is not a condition of purchasing any goods or services from us.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you, provided those parties agree to keep your information confidential.
• Legal requirements: We may disclose your information if required to do so by law, or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
• Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
• Protection of rights: We may disclose information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the personal information we collect. However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. California Privacy Rights (CCPA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including:

• Right to know: You may request that we disclose what personal information we have collected about you, the categories of sources from which it was collected, the purpose for collecting it, and the categories of third parties with whom we share it.
• Right to delete: You may request that we delete the personal information we have collected about you, subject to certain exceptions.
• Right to opt out of sale: We do not sell personal information. If this practice changes, we will provide you with the ability to opt out.
• Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact us using the information provided below. We will respond to verifiable consumer requests within 45 days.

7. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us at hello@pacificpoolscapes.com.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Company: PacLand, Inc. dba Pacific Poolscapes
• Address: 7701 Crown Valley Parkway, Suite 209 D-4, Ladera Ranch, CA 92694
• Email: hello@pacificpoolscapes.com
• Phone: (949) 239-0540